Project 1: Fresh Order Processing System 2.0
Redesign | Feb 2025 | Role: UX Designer
Evolving a core processing platform to meet today’s demands and tomorrow’s scale.

Legacy Application launched 1997

FOPS 2.0 launched Feb 2025
Overview
The Fresh Order Processing System (F.O.P.S) is an essential application that supports multiple poultry plants by managing incoming customer orders, product inventory, tray/rack calculations, production data, live production feed between shifts, and daily reporting. Users are required to use the application to complete tasks and document information. The business initially requested a straightforward migration from a local, plant-only desktop system to a web-based platform with a modern interface.
Full process at a glance click any process to scroll to process section








🎯 Business Goal 🎯
Migrate FOPS to web application due to scheduled decommision of local software ecosystem.
Discovery
Remote Interviews
Conducted virtual, recorded sessions with plant managers to observe workflows.
Workaround Mapping
Documented Excel sheets, manual tracking patterns, and “tribal knowledge” workflows.
Reverse Engineering
Reconstructed system logic from incomplete or outdated screens; helped build an accurate sitemap.
UI Audit Across All Modules
Identified redundancies, duplicates, broken links, outdated terminology, and misaligned hierarchy.
Discovery Insights Informing Redesign
Insights from the discovery phase revealed that updating UI components alone wouldn’t address core workflow challenges. After sharing findings, stakeholders understood the value of a full redesign: streamlining task flows, clarifying visual hierarchy, and guiding users with contextual help. The redesign balances the needs of experienced users nearing retirement with new users onboarding, making the app faster to learn and more intuitive. Component work remains largely unchanged, keeping development effort steady, while the slightly extended design timeline prioritizes usability and onboarding improvements.
✨ Enhanced Business Goal ✨
Migrate FOPS to web application due to scheduled decommision of local software ecosystem.
Design Approach
yadada
Design Handoff Walkthrough
Reflection
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